Cookie Policy

Last updated: 10 October 2024

1. Introduction

This Cookie Policy explains how CloudOps S.L., the company behind Uxxu (uxxu.io), uses cookies and similar tracking technologies when you visit our website or use our platform. It explains what these technologies are, why we use them, and your rights to control how they are used.

By continuing to use uxxu.io you agree to the use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings or using the cookie controls described below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners about how visitors interact with their pages.

Cookies typically contain a site name, a unique user identifier, and an expiry date. They are not programs and cannot carry viruses or install malware. Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period or until you delete them (persistent cookies).

In addition to traditional cookies, we may also use similar tracking technologies such as web beacons, pixels, and local storage. These technologies work in a similar way to cookies and are covered by this policy.

3. Types of Cookies We Use

Essential Cookies

Essential cookies are strictly necessary for the platform to function. Without them, core features such as logging in, maintaining your session, and navigating between pages would not work. These cookies do not collect information that could be used to identify or track you for marketing purposes.

Examples include session identifiers that keep you logged in while you use the Uxxu app, security tokens that protect against cross-site request forgery attacks, and cookies that store your cookie consent preferences. You cannot opt out of essential cookies as they are required for the platform to operate.

Performance and Analytics Cookies

Performance cookies collect aggregated, anonymous information about how visitors use our website. They help us understand which pages are most visited, how long users spend on the site, where they come from, and where they exit. This data is used to improve the website and ensure it performs well for all users.

We use analytics tools including Rybbit to collect this information. The data collected is aggregated and does not allow us to identify individual visitors. You can opt out of analytics cookies by adjusting your browser settings.

Functionality Cookies

Functionality cookies allow the website to remember choices you have made in order to provide a more personalised experience. These might include your preferred language or region, your display preferences such as dark or light mode, or settings you have configured within the platform.

These cookies improve your experience but are not essential to the operation of the platform. If you choose to disable them, some parts of the platform may not function as expected or certain preferences may not be saved between visits.

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We use Google reCAPTCHA on our contact form to protect against spam and automated submissions. reCAPTCHA uses cookies to distinguish human users from bots. These cookies are governed by Google's privacy policy.

We do not use advertising or retargeting cookies. We do not share your browsing activity with advertising networks for the purpose of serving targeted advertisements.

4. How Long Are Cookies Stored?

Session cookies are temporary and are deleted automatically when you close your browser. They are used to maintain your login session and to store temporary preferences during your visit.

Persistent cookies remain on your device for a set period of time even after you close your browser. The duration depends on the purpose of the cookie. Authentication cookies may persist for up to 30 days to keep you logged in between visits. Analytics cookies may be retained for up to 12 months to allow us to track trends over time. You can delete persistent cookies at any time using your browser settings.

5. How to Control and Manage Cookies

You can control and manage cookies in several ways. Most web browsers allow you to view, block, and delete cookies through their settings menus. The location of these settings varies by browser but is typically found under Privacy, Security, or Advanced settings.

Here is how to access cookie settings in the most common browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy and Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Please note that blocking or deleting cookies may affect your experience on the Uxxu platform. Essential cookies cannot be blocked without preventing you from using core features such as logging in and saving your work.

6. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR) in relation to the personal data collected through cookies. These include the right to access information about the cookies we use, the right to withdraw consent for non-essential cookies at any time, and the right to request deletion of personal data we hold about you.

For more information about how we handle personal data, including data collected through cookies, please refer to our Privacy Policy.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable law, or updates to our services. When we make significant changes we will update the date at the top of this page and, where appropriate, notify you through the platform or by email.

We encourage you to review this policy periodically to stay informed about how we use cookies and how you can manage them.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or how we use cookies, please contact us at support@uxxu.io or visit our contact page. CloudOps S.L. is responsible for the Uxxu platform and this Cookie Policy.